SAP01R062U4L3: Customer Relationship Management

Written by Administrator

Wednesday, 10 December 2008 00:00

SAP01: SAP Overview
Unit 4: Logistics
Lesson: Customer Relationship Management

Lesson Objectives
After Completing this lesson, you will be able to:

- Outline the tasks associated with the customer relationship management process

- Explain how SAP supports the key processes in customer relationship management with the mySAP CRM application

Last Updated on Wednesday, 10 December 2008 09:05